QUESTIONS & ANSWERS
A few things worth
knowing in advance.
Clear expectations before a quote, a call or an application.
What can I contact Best Policy Retailer about?
Contact us about an insurance enquiry, a coverage question or a policy you are considering. Ask us to confirm the products and assistance available for your state before starting an application.
Does this website issue insurance?
No. This website does not issue policies, accept premium payments or activate coverage. Any insurance purchase must be confirmed by the issuing insurer through its application and policy documents.
Can you promise the lowest price?
No. A premium depends on the insurer, the risk being insured, the limits you select and other applicable factors. Compare the coverage and total cost rather than relying on a savings promise.
How do I know who will handle my application?
Before you apply, ask for the legal name and applicable license details of the producer or agency handling the transaction, the name of the proposed insurer and confirmation of availability in your state.
Should I cancel my current policy after making an enquiry?
No. An enquiry is not proof of replacement coverage. First obtain confirmation of acceptance and the effective date of any new policy, then check the cancellation process with your existing provider.
Can you handle a claim or take my insurance payment?
Use the insurer or servicing agent listed on your policy for claims, payments and urgent policy changes. Best Policy Retailer is not a general customer-service department for other insurance companies.
What should I avoid sending by email?
Do not email Social Security numbers, driver’s license numbers, payment card details, bank information or other sensitive identifiers. Ask the provider handling your application for a secure submission method.
Will asking a question commit me to a purchase?
No. Contacting us does not create a policy or commit you to buy. Before any transaction, ask for the full price, applicable fees, payment terms and the role of everyone involved.
PUT YOUR QUESTIONS FIRST
Ready for a more useful
insurance conversation?
Tell us what you want to understand before you decide.